MrJackvegas Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use MrJackvegas. We take your privacy seriously and set out below the types of data we process, why we process it, how we keep it safe and the choices and rights available to you as a user in the United Kingdom.

Types of data we collect

We collect information necessary to provide an online casino service, manage accounts and meet legal obligations. That includes personal data, technical data and transactional data.

Personal data

Personal data is information that identifies you directly or indirectly. Typical items we collect are your name, date of birth, email address, phone number, residential address and identity documents supplied for verification. We also hold account details such as username, password hashes and communication preferences.

Technical data

Technical data covers device and connection information such as IP address, browser type, operating system, device identifiers, and information about your use of the site including pages visited and session duration. This data helps us provide a secure and optimised service.

Transactional data

Transactional data relates to your activity on the site. This includes deposits, withdrawals, betting and play history, bonus activity and any communications about transactions. We may also record dispute and complaint histories.

Use of information

We use your data to create and manage your account, process payments, verify identity, prevent fraud, comply with legal and regulatory obligations, and provide customer support. We also use aggregated or anonymised data for analysis and service improvements. Where we rely on consent for marketing, you can withdraw that consent at any time.

Data protection practices

We use industry standard security measures to protect data in transit and at rest, including encryption and access controls. Access to personal data is restricted to authorised personnel and third-party providers who process data on our behalf. We carry out routine checks and monitor systems to detect and prevent unauthorised activity.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login sessions, measure site performance and serve relevant content. You can manage cookie settings via your browser and through any available controls on the site. Some features may not work correctly if cookies are disabled.

User rights

You have rights to access the personal data we hold about you, request correction of inaccurate data, object to certain processing, and ask for restriction of processing where permitted by law. You may also request portability of your data where applicable.

Access, correction and deletion of data

To access, correct or request deletion of your personal data please contact our support team. For security reasons we may ask you to verify your identity before we act on a request. Deletion requests are subject to any legal or regulatory retention obligations.

Information sharing and third parties

We share information with service providers who support our operations, such as payment processors, identity verification services and security suppliers. We may also disclose data when required by law or to protect our rights. All sharing is subject to contractual safeguards to protect your information.

Privacy policy updates

We may update this policy from time to time. Significant changes will be communicated via the site or by email where appropriate. If you have questions or wish to exercise your rights, contact [email protected].